Returns + Exchanges

(Limited Edition Designs & Apparel)

Damaged or Defective Items:
At LEDA, we take pride in ensuring the quality of every product. If your Limited Edition item arrives damaged or defective, you can request a replacement or refund within 30 days of receiving your order. Please provide clear photos of the issue to help us process your claim quickly.

Lost Orders:
We understand how important your designs are. If your order doesn’t arrive within the estimated delivery window, please contact us within 30 days after the expected delivery date to report the issue. We’ll work to resolve it promptly.

Returns and Exchanges:
Due to the custom and limited nature of LEDA products, we do not accept returns or exchanges for issues related to size, color preferences, or buyer’s remorse. Each piece is made specifically for you, reflecting the exclusivity of Limited Edition Designs & Apparel.

Incorrect Addresses:
If an incorrect address was provided during checkout, unfortunately, we cannot be held responsible for undelivered packages. Please double-check your details to ensure smooth delivery.

Unclaimed Shipments:
Unclaimed shipments are returned to our facility. If not reclaimed within 30 days, the items may be donated or recycled, as part of our effort to minimize waste while upholding the uniqueness of our Limited Edition products.

Special Considerations for EU Customers:
LEDA complies with EU regulations, but please note that the right of withdrawal does not apply to custom-made or personalized items. Unsealed goods that are unsuitable for return due to health or hygiene reasons also fall under this policy.